Terms And Conditions

Terms & Conditions

Welcome to SMART NES SERVICES & TECHNOLOGIES. By using our app or website, you agree to the following terms and conditions. Please read them carefully before placing an order or using our services.

1. Acceptance of Terms

By accessing or using SMART NES SERVICES & TECHNOLOGIES, you agree to be bound by these terms and conditions. If you do not agree, please do not use our platform.

2. Service Overview

SMART NES SERVICES & TECHNOLOGIES provides online ordering and doorstep delivery of water cans and related services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Registration

To place orders, users may be required to register and provide accurate contact and delivery information. You are responsible for maintaining the confidentiality of your account and password.

4. Order and Payment

• All orders placed through our app are subject to availability and confirmation.
• Prices and delivery charges are displayed before checkout and may vary based on location.
• We accept online payments through secure payment gateways and may offer cash-on-delivery (COD) where available.

5. Delivery

• Deliveries are made to the address provided by the user at the time of placing the order.
• We aim to deliver all orders within 4 hours of confirmation. However, actual delivery times may vary due to factors such as traffic, weather, or other unforeseen circumstances.
• Estimated delivery times are provided for convenience and are not guaranteed.
• Users are responsible for ensuring someone is available to receive the order at the provided address during the estimated delivery window.

6. Cancellations and Refunds

Orders can be cancelled before they are dispatched. Refunds (if applicable) will be processed within 7 working days. No refund will be issued for delivered items unless they are damaged or incorrect.

7. User Responsibilities

• You agree not to misuse the app or engage in any unlawful activity through the platform.
• Respect delivery staff and communicate respectfully with customer support.
• Do not attempt to harm or disrupt our service or other users’ experience.

8. Intellectual Property

All content on the SMART NES SERVICES & TECHNOLOGIES platform, including logos, text, images, and software, is the property of SMART NES SERVICES & TECHNOLOGIES and may not be used without permission.

9. Limitation of Liability

SMART NES SERVICES & TECHNOLOGIES is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We do not guarantee uninterrupted or error-free operation.

10. Modifications

We may update these Terms and Conditions from time to time. Continued use of the app or website indicates your acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of India. Any disputes arising will be resolved under the jurisdiction of courts located in Chennai, Tamil Nadu.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: